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The Departure Lounge

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Frequently asked questions

How do I place an order?

Add products to your bag, then go to checkout and enter your delivery details. You can check out as a guest or with an account.

Which payment methods do you accept?

bKash and cash on delivery.

Is there a minimum order value?

Yes. The minimum subtotal is shown in your bag before checkout.

How do I track my order?

Use the order tracking page with your order number and phone number.

I forgot my password.

Use password reset to get a one-time code.

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